OMISSION OF MANAGERS AND ITS IMPACTS ON THE RELATIONSHIP WITH EMPLOYEES

Resumen

The omission of managers in people management represents a critical factor that negatively impacts relationships with employees and, consequently, organizational performance. This study aimed to analyze the consequences of managerial omission, characterized by the lack of communication, feedback, and attention to team needs, and to propose strategies to mitigate these issues. The research employed a qualitative approach, based on a literature review of relevant sources and interviews with managers and employees from different sectors. The results indicated that omission in management generates insecurity, demotivation, and an unfavorable organizational climate, resulting in increased turnover and decreased productivity. The absence of feedback practices and clear communication was identified as a vicious cycle that negatively affects employee engagement and satisfaction. Furthermore, the study revealed that neglecting team demands can lead to stress and mental health problems, further compromising individual and collective performance. The conclusions highlighted the importance of active managerial presence, which must be proactive and attentive to team needs. Investing in communication, recognition, and professional development is essential to foster a healthy and productive work environment. Thus, the study not only contributed to understanding the dynamics of people management but also offered practical recommendations for managers seeking to avoid the pitfalls of omission.