ADMINISTRATIVE PRINCIPLES AS A GUIDE FOR SERVICE IN THE PUBLIC SECTOR

Abstract

Seeking to establish an interface between the principles of public administration and public service, this work aims to analyze how these principles can serve as a basis for providing quality, efficient, effective, and, above all, dignified and humane service. Through bibliographic and documentary research, I conducted a comparative approach between what is expressed in the law and its potential practical consequences (during the act of serving the public). In this sense, the results shown relate to the fact that the practical application of administrative principles produces significantly positive effects in daily life, since attention to the norms that guarantee the provision of public services, such as health, education, transportation, public safety, water, and electricity, ensures harmonious coexistence between the public service and its users, resulting in service that is directly proportional to the interest of the community.