THE IMPACTS OF THE REMOTE WORK PERSPECTIVE FOR RECENT GRADUATES IN INFORMATION TECHNOLOGY: A NARRATIVE REVIEW
DOI:
https://doi.org/10.63330/aurumpub.050-049Keywords:
Remote work, Information technology, Professional identity, Technostress, Mental healthAbstract
This study aimed to analyze the implications of remote work in the field of Information Technology, with emphasis on dimensions related to autonomy, social relations, professional identity construction, and psychosocial and bodily effects in the post-pandemic context. This is a narrative literature review with a qualitative, exploratory, and descriptive approach. The search was conducted in scientific databases using descriptors related to remote work, information technology, and psychosocial dimensions. A total of 20 articles were selected and analyzed thematically. The results showed that, although remote work is associated with flexibility and autonomy, it also intensifies experiences of social isolation, weakens professional bonds, and creates difficulties in the construction of belonging. It was also observed that professional identity, especially among early-career individuals, becomes marked by the constant need to demonstrate competence, resulting in multifunctional and, at times, fragmented trajectories. Additionally, psychosocial and bodily effects related to digital work were identified, such as cognitive overload, mental fatigue, and symptoms of anxiety, intensified by the pressure for continuous updating and by the growing banalization of technical knowledge due to the widespread diffusion of technologies such as artificial intelligence. It is concluded that remote work in the field of Information Technology constitutes a complex phenomenon that combines benefits and tensions, impacting professional experience, identity construction, and workers' well-being.
Downloads
References
ALLEN, Tammy D.; GOLDEN, Timothy D.; SHOCKLEY, Kristen M. How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, v. 16, n. 2, p. 40–68, 2015.
ALASOINI, Tuomo et al. Platform workers and digital agency: Making out on three types of labor platforms. Frontiers in Sociology, v. 8, p. 1063613, 2023.
ASHFORTH, Blake E. Role transitions in organizational life: an identity-based perspective. Mahwah: Lawrence Erlbaum Associates, 2001.
ACEMOGLU, Daron; RESTREPO, Pascual. Automation and new tasks: How technology displaces and reinstates labor. Journal of economic perspectives, v. 33, n. 2, p. 3-30, 2019.
BARDIN, Laurence. Análise de conteúdo. São Paulo: Edições 70, 2011.
BAUER, Talya N. et al. Newcomer adjustment during organizational socialization: A meta-analytic review of antecedents, outcomes, and methods. Journal of Applied Psychology, v. 92, n. 3, p. 707–721, 2007.
BRÜNKER, Felix et al. Proactive digital workplace transformation: Unpacking identity change mechanisms in remote-first organisations. Journal of Information Technology, v. 39, n. 4, p. 668-686, 2024.
CERVO, Amado Luiz; BERVIAN, Pedro Alcino; SILVA, Roberto da. Metodologia científica. São Paulo: Pearson, 2007.
COLLINS, Benjamin. Multiple jobholding in the modern economy. Monthly Labor Review, 2025.
COOPER, Cary L.; KURLAND, Nancy B. Telecommuting, professional isolation, and employee development in public and private organizations. Journal of Organizational Behavior, v. 23, n. 4, p. 511–532, 2002.
CRESWELL, John W. Projeto de pesquisa: métodos qualitativo, quantitativo e misto. Porto Alegre: Artmed, 2014.
CHARALAMPOUS, Maria et al. Systematically reviewing remote e-workers’ well-being at work: A multidimensional approach. European Journal of Work and Organizational Psychology, v. 28, n. 1, p. 51–73, 2019.
Cordeiro AM, Oliveira GM, Rentería JM, Guimarães CA. Revisão sistemática: uma revisão narrativa. RevCol Bras Cir 2007; 34:428-431.2021.
DUFFY, Brooke Erin; POOLEY, Jefferson D. “Facebook for academics”: The convergence of self-branding and social media logic on academia.edu. Social Media + Society, v. 5, n. 1, 2019.
ECO, Umberto. Como se faz uma tese. São Paulo: Perspectiva, 2010.
FALAGAS, Matthew E. et al. Comparison of PubMed, Scopus, web of science, and Google scholar: strengths and weaknesses. The FASEB journal, v. 22, n. 2, p. 338-342, 2008.
GAJENDRAN, Ravi S.; HARRISON, David A. The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, v. 92, n. 6, p. 1524–1541, 2007.
JARRAHI, Mohammad Hossein. Artificial intelligence and the future of work: Human-AI symbiosis in organizational decision making. Business horizons, v. 61, n. 4, p. 577-586, 2018.
GOTO, Masashi. Collective professional role identity in the age of artificial intelligence. Journal of Professions and Organization, v. 8, n. 1, p. 86-107, 2021.
GIL, Antonio Carlos. Como elaborar projetos de pesquisa. São Paulo: Atlas, 2002.
GOLDEN, Timothy D.; VEIGA, John F.; DINO, Richard N. The impact of professional isolation on teleworker job performance and turnover intentions. Journal of Applied Psychology, v. 93, n. 6, p. 1412–1421, 2008.
GUSSEK, Leon; GRABBE, Jan; WIESCHE, Manuel. Challenges of IT freelancers in digital labor platforms. Journal of Information Technology, 2023.
KNIFFIN, Kevin M. et al. COVID-19 and the workplace: Implications, issues, and insights for future research and action. American Psychologist, v. 76, n. 1, p. 63–77, 2021.
LAKATOS, Eva Maria; MARCONI, Marina de Andrade. Fundamentos de metodologia científica. São Paulo: Atlas, 2003.
MINAYO, Maria Cecília de Souza. Análise qualitativa: teoria, passos e fidedignidade. Ciência & Saúde Coletiva, Rio de Janeiro, v. 17, n. 3, 2012.
MOLINO, Monica et al. Technostress and digital work during COVID-19: Implications for well-being. Journal of Business Research, v. 123, p. 598–607, 2020.
MOLINO, Monica et al. Wellbeing costs of technology use during Covid-19 remote working: An investigation using the Italian translation of the technostress creators scale. Sustainability, v. 12, n. 15, p. 5911, 2020.
PERES, Renana et al. The creator economy: An emerging digital labor market. Journal of Marketing, 2023.
RAISCH, Sebastian; KRAKOWSKI, Sebastian. Artificial intelligence and management: The automation–augmentation paradox. Academy of management review, v. 46, n. 1, p. 192-210, 2021.
SAKS, Alan M.; GRUMAN, Jamie A. Getting newcomers engaged: The role of socialization tactics. Journal of Managerial Psychology, v. 27, n. 3, p. 272–290, 2012..
SOUZA, Marcela Tavares de; SILVA, Michelly Dias da; CARVALHO, Rachel. Revisão integrativa: o que é e como fazer. Texto & Contexto Enfermagem, 2010.
TARAFDAR, Monideepa et al. The impact of technostress on role stress and productivity. MIS Quarterly, v. 31, n. 1, p. 301–328, 2007.
TARAFDAR, Monideepa; COOPER, Cary L.; STICH, Jean‐François. The technostress trifecta‐techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information systems journal, v. 29, n. 1, p. 6-42, 2019.
VAN DER LIPPE, Tanja; LIPPÉNYI, Zoltán. Co-workers working from home and individual and team performance. New Technology, Work and Employment, v. 35, n. 1, p. 60–79, 2020.
WANG, Bin et al. Achieving effective remote working during the COVID-19 pandemic: A work design perspective. Applied Psychology, v. 70, n. 1, p. 16–59, 2021.
WOOD, Alex J. et al. Good gig, bad gig: Autonomy and algorithmic control in the global gig economy. Work, Employment and Society, v. 33, n. 1, p. 56–75, 2019. Rother ET. Revisão sistemática X revisão narrativa. Acta Paul Enferm 2007; 20:v-vi.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
